The Facilities Manager from Xylem apologises for the increased noise levels from the factory for the previous 2 weeks. Noise validation on newly developed pumps were meant to be carried out using 800kw silenced generators, however the supplier delivered a standard 1400Kw generator, this information was not passed to Senior Management.
Performing validation testing on site was not the preferred option as a dedicated noise testing facility has been acquired offsite but access by contractors to refurbish the welfare facilities has been delayed due to Government COVID restrictions, which has necessitated testing to take place on site to fulfill our customer commitments.
Testing will be completed by Friday 8th January and the generator will be removed from site on Monday 11th January.
Thank you for your patience and understanding and we apologise for any problems this caused our neighbours.